Navigating a company crisis requires employees to have specific communication skills that enable them to both protect the brand and empathize with customers. These skills largely determine whether a business will recover from a crisis.
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Needing to disagree can be so difficult that people choose silence instead of speaking out. Learning how to successfully engage people and bring out points of agreement and disagreement is easy with Fluency Speak.
For Better or Worse, How Well You Speak Determines Your Success
What it is , What It Costs, And How to Prevent It
Communication Skills Preventing Harassment Workplace Mistreatment
